Privacy Policy & Terms of Service
Last Updated: February 2026
Privacy Policy
1. Company Role
Medexa Chemicals operates as a global chemical sourcing, distribution,
resale, and logistics platform connecting buyers, suppliers, and manufacturers worldwide.
Depending on the transaction, Medexa Chemicals may act as an intermediary,
distributor, reseller, or inventory holder.
2. Information Collection
We collect information necessary to operate safely and efficiently:
- Name, email address, and phone number
- Billing and shipping information
- Company or professional details
- Product inquiries and order information
- Compliance or identification documentation when required
- IP address, browser type, and website usage data
3. How We Use Information
Information is used to process orders, coordinate sourcing and logistics,
verify regulatory compliance, prevent fraud, communicate with users,
and improve platform performance.
Medexa Chemicals does not sell personal information to third parties.
4. Data Sharing
Information may be shared with verified suppliers, logistics providers,
compliance partners, payment processors, and regulatory authorities when
required to complete transactions or comply with applicable laws.
5. International Data Transfers
Due to global sourcing and shipping operations, information may be processed
in multiple jurisdictions. Reasonable safeguards are applied to protect
transferred data.
6. Data Security
We implement commercially reasonable technical and organizational measures
to protect information from unauthorized access, alteration, or disclosure.
is completely secure.
7. Data Retention
Information is retained only as long as required for operational,
contractual, legal, or international trade compliance purposes.
8. User Rights
Users may request access, correction, or deletion of personal data where
legally permitted by contacting Medexa Chemicals.
9. Cookies
Our website may use cookies and analytics technologies to enhance user
experience and improve website performance.
10. Policy Updates
This Privacy Policy may be updated periodically to reflect operational,
legal, or regulatory changes.
Terms of Service
1. Acceptance of Terms
By accessing or using Medexa Chemicals’ website or services, you agree
to comply with these Terms of Service and all applicable chemical safety,
trade, and regulatory laws.
2. Nature of Services
Medexa Chemicals provides chemical sourcing, distribution,
resale, and logistics coordination services.
Products may originate from independent manufacturers or suppliers.
Manufacturing responsibility remains with the respective manufacturer
unless explicitly stated otherwise.
3. Product Information Disclaimer
Product specifications, certifications, and safety information are supplied
by third parties. Users are responsible for verifying suitability for
their intended applications before use.
4. Hazardous Materials & Safety
Certain products may be hazardous. By purchasing or requesting chemicals,
users agree to follow all Safety Data Sheets (SDS), handling procedures,
and applicable safety regulations.
Medexa Chemicals is not liable for misuse, improper storage,
or unsafe handling after delivery.
5. Compliance With Laws
Users are responsible for complying with all applicable import/export laws,
environmental regulations, licensing requirements, and restricted chemical controls.
Medexa Chemicals reserves the right to refuse transactions that may violate
legal or regulatory obligations.
6. Sales to Individuals
Products may be offered to both individuals and businesses.
Certain chemicals may require professional knowledge or authorization
for safe handling.
7. Third-Party Suppliers & Logistics
Medexa Chemicals collaborates with independent suppliers and logistics partners.
We are not responsible for delays caused by customs procedures,
force majeure events, or third-party operational failures.
8. Limitation of Liability
To the fullest extent permitted by law, Medexa Chemicals shall not be liable
for indirect or consequential damages, loss of profits, business interruption,
or outcomes resulting from chemical use.
9. Intellectual Property
All website content, branding, platform design, and operational methodologies
are the intellectual property of Medexa Chemicals unless otherwise stated.
10. Indemnification
Users agree to indemnify and hold Medexa Chemicals harmless from claims
arising from misuse of products, unlawful handling, or regulatory violations.
11. Governing Law
These Terms shall be governed by the laws of the jurisdiction in which
Medexa Chemicals maintains its principal operating entity.